Privacy Policy
Voyadio ("Voyadio", "we") respects your privacy. This policy explains what information we handle, and how, in the Voyadio app and community (voyadio.com).
1. Information we collect
- App (stored on device): Your collected channels and language preference are stored only on your device and are not sent to our servers. The app's radio features work without an account; optional sign-in is used for mileage, customization, and cross-device sync (see the "Community" item for what sign-in collects). For ads in the Android app, see the "Ads (Android app only)" item below.
- Community (voyadio.com): Your email address and password for sign-in, nickname, content you post (channel recommendations, notes, comments), and technical data (IP address and request logs, handled by Cloudflare) for security and abuse prevention. We also keep usage records linked to your account (last sign-in time, last community visit time, country and platform) to improve the service. We do not record which posts you read, and these records are deleted with your account.
- Community reply notifications (Android app, optional): If you sign in to the app and keep "Community reply notifications" on, we store your device's push token (a Firebase Cloud Messaging registration token) linked to your account so we can notify you when someone comments on your post or on a post you commented on. To group notifications we keep a per-post count of unread new comments, which is cleared when you open that post. The push token is deleted when you turn the notifications off, sign out, reset your password, or delete your account.
- Payments (tips): In-app payments are processed by Apple or Google, and international web payments by PayPal. Korean web payments are processed through Cafe24 checkout and Cafe24 Payments, where you may enter order information such as your name and contact details. We do not directly receive or store your card number.
- Radio playback: Station listings are provided by radio-browser.info; we do not store listening history on our servers.
- Anonymous usage stats (optional, off by default): Only if you turn it on in Settings, we send anonymous, non-identifying stats (channel country code, response speed, playback success rate, app version, platform) to our servers to improve the app. We do not collect location, device identifiers, or per-user listening history, and you can turn it off anytime in Settings.
- App usage analytics (Android app only): In the Android app we use Google Analytics for Firebase to collect aggregate usage statistics (such as daily active users, return visits, whether a feature was used, when playback starts and stops and for how long, connection failures, and the country name you type into the country list filter in My Radio) to improve the app and measure our own ad campaigns. This data is processed by Google as our provider. These statistics do not include advertising identifiers (AAID), and we do not use them to track you across other apps or for ad targeting. It is not used on the web or on iOS.
- Ads (Android app only): The Android app shows ads provided by Google AdMob as a single line of text at the bottom of the screen, and as an occasional silent full-screen ad when you skip through several channels (no images or banners; the line follows the app's own colors). To show and measure ads, Google may collect and process your device's advertising identifier (AAID), IP address and device information, as described in Google's policy. In the European Economic Area, the UK and Switzerland we ask for your consent before the first ad, and you can change it anytime in the app under Settings → Ad privacy choices. You can also delete or reset your advertising ID in your device settings. If you buy "Remove ads", no ads are shown. There are no ads on the web or in the iOS app.
2. How we use it
Only to authenticate sign-in, display your posts, process tips and "Remove ads" purchases, show ads in the Android app, operate and secure the service, and prevent spam and abuse.
3. Third-party processing
To run the service we rely on: Cloudflare (hosting/security), Resend (sending sign-in emails), Apple, Google, PayPal, Cafe24 and Cafe24 Payments (payment/order processing), radio-browser.info (station directory), Google Analytics for Firebase (Android app usage analytics), Firebase Cloud Messaging (Google — delivering Android app reply notifications), and Google AdMob (showing and measuring ads in the Android app). We never sell your personal data.
4. Retention and deletion
Your account and posts are kept until you ask us to delete them. To delete your account or data, email support@voyadio.com.
5. Children
Voyadio is not directed to children under 13.
6. Your rights
You may request access to, correction of, or deletion of your information. Contact support@voyadio.com.
7. Changes
If this policy changes, we will post the update here with a new effective date.